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Delete Your AskZac Account

You can delete your AskZac account at any time: in the AskZac app, on the website, or by asking our privacy team.

In the AskZac app (Android or iPhone)

  1. Open AskZac, tap the menu (☰), and tap Settings at the bottom.
  2. Under Account deletion, tap Delete AskZac account.
  3. Confirm. Your account is deleted right away.

On the website

  1. Sign in at askzacai.com.
  2. In the account bar at the top of the page, choose Delete account.
  3. Confirm. Your account is deleted right away.

Without signing in

Send a request through the Privacy Request form, or email privacy@askzacai.com from the address on your account. Our privacy team confirms the request and deletes the account.

What is deleted

  • Your AskZac account: your name, email address, sign-in, plan, and the role and area you saved.
  • Your usage records and your Google connections (Drive, Gmail, Calendar), including the stored authorization.
  • If you kept your Situations on all your devices, the copies AskZac saved in your Google Drive move to Drive's trash, where Google deletes them after 30 days.
  • On the phone, the encrypted Situations and the saved sign-in on that device. On the website, the chat history saved in that browser.
  • If you signed in with Apple, AskZac's access is revoked with Apple.
  • An active subscription is cancelled first, so you aren't billed again.

What is kept

  • Other files you chose to save in your own Google Drive stay there until you delete them.
  • Payment records are kept by our payment processor, Stripe, as required for tax and accounting.
  • Anonymous counts that contain no content (for example, how often a button on an article was clicked) are kept without any link to you.
  • Our AI provider may keep request data for a limited time for abuse monitoring, under its own policy, and then deletes it.